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Operations & Maintenance Benchmarking Report 2022

Webinar  Wednesday, September 7  
Noon ET 9 am PT

About the webinar

In 2020, facility professionals from across North America provided IFMA with data on the costs of the nearly 40,000 facilities they managed for the 12 months leading up to the COVID-19 pandemic. This landmark report aggregates and analyzes this pre-pandemic data, creating cost benchmarks on three major facility categories: janitorial, maintenance and utilities services. In this free webinar, the report’s primary researcher Jake Smithwick will take you through the key takeaways of the report, including new findings on the effects COVID-19 had on operations and management costs, facility staffing trends since 2017, and the state of sustainability (or “green”) building certification across industries.

Join us on September 7th at noon ET to gain unique insights into how regional and global benchmarking can help improve your own facility for years to come and how identifying the challenges brought on by COVID-19 is key to laying the foundations for a successful management strategy built for longevity.

Key takeaways

  • Evaluate staffing trends in maintenance and janitorial functions since 2017 using facility size, location, sector, and other demographic factors

  • Develop strategies that use best practices for maintenance management from peer facilities

  • Understand cost benchmarks from the COVID-19 pandemic (social distancing, work-from-home, hygiene, and lessons learned)

Register Today

IFMA's North America Operations & Maintenance Report will be available in IFMA's Bookstore on or around September 15, 2022. Webinar registrants will receive an email announcing the release of the report. 

Participants who completed the survey will receive a link to their FREE copy of the report upon publication.