From Friction to Buy-In: A Father-Son Playbook for Making Training a Priority

What happens when a seasoned maintenance leader and a modern training expert team up to talk training? You get a unique, real-world perspective on how to bridge the gap between the front lines and the decision-makers when it comes to training.

In this engaging session, Tom Clapper, a former Building and Grounds Director for a school district, and his son Dan Clapper, Head of Learner and Business Outcomes at Interplay Learning, bring two perspectives on what it takes to make training a priority. Tom has spent decades leading teams through the challenges of convincing technicians to embrace training, while Dan works with organizations across industries to create programs that drive real, measurable impact.

Together, they’ll share insights on overcoming the common friction points that arise when trying to get buy-in for training from the techs who are skeptical about time spent on learning to the leaders who need to see ROI. Using real-world examples, Tom and Dan will walk through the tactical steps for communicating the value of training, aligning goals, and designing programs that stick.