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Facilities in Africa:

Setting New Operations & Maintenance Benchmarks

13:00 West africa time • 8:00 AM eT-us

About the webinar

Benchmarks serve as vital tools for evaluating the effectiveness of practices, which are essential for ensuring the sustainability and continuity of various industries, including construction and facilities management. This webinar will provide operations and maintenance (O&M) benchmarks for facilities across Africa. By analyzing key performance indicators such as maintenance costs, janitorial costs and staffing, stakeholders can identify areas for improvement and implement strategies to enhance their facilities performance across Africa.

Key takeaways from this webinar:

  • Understand Facility performance by African regions, countries and industries

  • Identify the trends regarding janitorial and maintenance costs

  • Discuss latest staffing profiles/FTE trends in maintenance personnel

  • Uncover sustainability operations and maintenance practices in Africa

Meet the panelists:

Jake Smithwick Headshot 2023 (1)

Dr. Jake Smithwick

Dr. Jake Smithwick is a professor at the University of North Carolina in Charlotte. His research focuses on organizational performance benchmarking within facility management, construction, and the broader built environment. His industry experience also includes field inspection of nearly 2,000 waterproofing systems (74 million square feet) across the United States, and six years in the US Air Force Reserve (civil engineering squadron).

Nneka Ubi Headshot 2023 (1)

Nneka Ubi

Nneka Ubi is an enthusiastic researcher in the built environment with a dedicated interest and over four years’ experience in Facilities Management. In her quest to contribute and enhance the FM profession, she actively engages in diverse research projects that hold both local and global significance. She is currently the President of the IFMA Charlotte Student Chapter and has won multiple awards owing to her outstanding contributions and commitment to excellence.

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